Saturday, October 18, 2008

IPTV Cancellation/Refund

I have sent emails, and called so many times to Aksh Optifibre Ltd., for my refund. BUT IPTV is not responding back instead they are delaying it.

I have been trying to get my refund back now for more than 31 days. I had their MTNL- IPTV connection and got it cancelled on September 17/2008, and provided them next day OB No. 4938. See attachment for reference.

After one week MTNL confirmed to have them provided information about cancellation and OB No. 4938,They are supposed to refund the cheque of Rs.1000/- in 15 days time. But I am still waiting to get a response from you. My unlimited calls at their office do not give any picture, as when I will receive the mentioned amount.

Jyoti Wadhwa

2 comments:

AY*G said...

Yes,

I had also asked from Aksh Optifibre Ltd. about IPTV Connection with MTNL. They told me No charges for six months.After when I checked from MTNL they confirmed rentals and registration charges have to be paid.

I think they are cheating in the market by misguiding customers.

I have also heard from many people in case of cancellation of their services they refund the security amount very late.

Arun

sonal said...

I think we need to do something about them .Its high time even i asked them to send someone TV is showing all blocks they said will send enginners tomorrow but its been 1 month nobody has come ...